This policy describes how RankTraq ("we", "us") handles personal data when you use ranktraq.com (this marketing site) and app.ranktraq.com (the RankTraq application).

1. Who we are

RankTraq provides Google SERP tracking, AI Overview monitoring, and Search Console reporting for SEO teams. Our marketing website explains the product; the application is where you manage domains, keywords, credits, and integrations.

2. Information we collect

Depending on how you use RankTraq, we may process:

Account data: name, email address, password hash, and workspace settings you provide at signup.
Product usage data: domains and keywords you track, ranking refresh history, credit ledger entries, and configuration such as SERP provider settings.
Google data: when you connect Search Console, we access property and query metrics via Google's OAuth APIs according to the permissions you grant.
Payment data: purchases are processed by Razorpay. We receive transaction references and amounts; we do not store full card numbers on RankTraq servers.
Support communications: messages you send by email, WhatsApp, or contact forms on this site.
Website analytics: aggregated usage on ranktraq.com (for example via Google Tag Manager / Analytics) to improve content and performance.

3. How we use information

We use personal data to:

Operate the RankTraq application and your workspace
Run ranking and AI Overview refreshes you request
Display Search Console metrics alongside tracked keywords
Process credit purchases and maintain your wallet balance
Send service emails (verification, alerts you enable, billing receipts)
Respond to support requests and improve the product
Secure accounts and prevent abuse or fraud

4. Legal bases (EEA/UK visitors)

Where GDPR applies, we rely on contract performance (providing the service you signed up for), legitimate interests (security, analytics, product improvement), and consent where required (for example optional marketing cookies).

5. Sharing with third parties

We do not sell your personal information. We share data only with:

Infrastructure and hosting providers that run the application
Razorpay for payment processing
Google when you connect Search Console or sign in with Google
SERP providers or proxies you configure-only the data needed to perform refreshes you initiate
Authorities when required by law or to protect rights and safety

6. Retention

We keep account and ranking data while your workspace is active. If you delete your account or request erasure, we delete or anonymize personal data within a reasonable period, except where we must retain records for legal, tax, or fraud-prevention purposes.

7. Security

We use HTTPS, access controls, and industry-standard practices for application security. No online service can guarantee absolute security; please use a strong password and keep credentials confidential.

8. Your rights

You may request access, correction, deletion, or export of personal data, and object to certain processing where applicable. Contact us at the email below; we will respond within applicable legal timeframes.

9. Cookies

This marketing site may set essential cookies and analytics cookies. You can control cookies through your browser settings. The app uses session cookies to keep you signed in. See our Cookie Policy for details.

10. Children

RankTraq is not directed at children under 13. We do not knowingly collect data from children.

11. International transfers

Data may be processed in India and other countries where our providers operate. We take steps to ensure appropriate safeguards when data crosses borders.

12. Changes

We may update this policy. Material changes will be posted here with an updated "Last updated" date.

13. Contact

Privacy questions or data requests:

Email: support.ranktraq@gmail.com
Address: Bangalore, India 560001

See also our Terms of Service and contact page.

Privacy Policy